Genetics Clinical Case Coordinator

Children's Minnesota
May 13, 2022
St. Paul, MN
Job Type


About Children's Minnesota

Children's Minnesota is the seventh largest pediatric health system in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's serves kids throughout the Upper Midwest at two free-standing hospitals, 12 primary and specialty care clinics and six rehabilitation sites. Additionally, Children's is Minnesota's only Level I pediatric trauma center inside a hospital dedicated solely to children. In 2018 Children's Minnesota was verified as a Level I Children's Surgery Center by the American College of Surgeons. Children's maintains its longstanding commitment to the community to improve children's health by providing high-quality, family-centered pediatric services and advancing those efforts through research and education. This work is made possible in large part by generous philanthropic and volunteer support from individuals and organizations throughout the state and region. An award-winning health system, Children's received Magnet® recognition from The American Nurses Credentialing Center (ANCC) in 2018 and is regularly ranked by U.S. News & World Report as a top children's hospital. Please visit .

Position Summary

The Genetics/Genomics Clinical Case Coordinator will assist the physicians and PNPs in the Department of Genetics and Genomics on both campuses in the inpatient and outpatient settings. This individual will work in partnership with genetic staff and providers to provide clinical care, patient case management, and coordinate clinic workflow. Patient /family care support will be provided during and after clinic visits and after hospitalizations. The Genetics/Genomics Clinical Case Coordinator will participate in the delivery of patient care to maximize outcomes in a manner consistent with Children's mission and philosophies in accordance with professional practice standards.

This individual will support the Genomics and Genetics department management and clinical team members and performs all duties in a manner which promotes team concept and reflects the mission and vision of Children's Minnesota.

Demonstrate knowledge of medical practice terminology and genetic terminology/concepts; ability to manage databases, review medical records, perform literature searches and track laboratory/diagnostic results. Must demonstrate excellent communication and interpersonal skills; both written and verbal, as related to patient care, and interactions with families, co-workers, physicians and others.

License/Certification/Registration required? No

*Bachelor's degree in genetics or related field such as biology or other science, or equivalent knowledge, skill and experience in a similar healthcare role.

*Two years of experience in healthcare required; clinical genetics experience preferred.
*Experience with patient/family contact in a medical care setting, prior experience in pediatrics preferred.
*Interest in working with children with special needs required.
*Medical sophistication, knowledge and understanding of genetic concepts, including genetic testing, pedigree analysis and diagnostic procedures required.
*Previous experience working in a team environment, health insurance prior authorization experience, and patient care coordination preferred.

*Excellent customer service and problem solving skills.
*Ability to communicate effectively, both in person and over the telephone.
*Works sensitively and effectively with patients and families.
*Knowledge of genetics and genomic concepts.
*Excellent organizational skills.
*Ability to work well both independently, with little supervision, and in a team setting.
*Strong computer skills and experience with Microsoft Office software, including Word, Excel, and PowerPoint required.
*Experience with electronic medical record system (Cerner) preferred.
*Basic knowledge and understanding of insurance payer requirements.
*Knowledge of hospital, regulatory and compliance policies and procedures preferred.

Physical Demands

Please click here to view the Physical Demands

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children's Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.

Children's Minnesota is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.

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